UMNI (“we,” “us,” or “our”) is committed to protecting the privacy of all users of our website, UMNI.global (the “Site”), and any related services (collectively, the “Services”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information. By accessing or using our Site and Services, you agree to the practices described herein.
1. Information We Collect
1.1 Personal Information You Provide
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Account Registration: When you create an account (e.g., to access subscriber-only content or participate in community features), we may collect:
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Full name
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Email address
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Password (securely hashed in our system)
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Date of birth (to verify you meet minimum-age requirements)
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Billing/payment information (if you purchase a subscription or other digital products).
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User-Generated Content: If you post comments, forum entries, reviews, or feedback (e.g., in live Q&A sessions), you may share:
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Usernames or display names
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Profile pictures (if you upload one)
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Text, images, or files you choose to submit.
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Communications: If you contact our support team or subscribe to newsletters, we will collect:
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Email address
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Any additional information you choose to provide (e.g., subject line, message content).
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1.2 Automatically Collected Information
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Usage Data: We collect information about how you interact with our Site and Services, including:
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Pages you visit and content you view
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Features you click on, time spent on each page, and navigation paths
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IP address, browser type/version, operating system, and device identifiers
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Referring/exit pages and URLs.
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Cookies & Tracking Technologies: We use cookies, web beacons, pixels, and similar tracking tools to:
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Remember your language preferences and login status
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Analyze Site performance and user behavior (e.g., Google Analytics)
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Deliver and measure the effectiveness of marketing campaigns.
You can control or disable cookies via your browser settings, but some Site features may not function properly if cookies are blocked (see Section 7).
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1.3 Information from Third Parties
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Social Login: If you choose to sign in via your Google, Facebook, or other social media account, you permit us to receive certain profile details (e.g., name, profile picture, email) from those platforms—subject to your privacy settings on those services.
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Payment Processors: For paid Services, we work with third-party payment processors (e.g., Stripe, PayPal). When you make a payment, the processor collects and processes your billing information; we only receive confirmation that your transaction was successful and, in some cases, your billing name and address.
2. How We Use Your Information
We use collected information for the following purposes:
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Provide & Improve Services:
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Authenticate and authorize your access to subscriber-only content
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Customize your experience by remembering preferences (e.g., language, playback settings)
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Analyze usage patterns to troubleshoot issues, optimize performance, and develop new features.
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Communications & Notifications:
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Send administrative messages (e.g., password resets, account confirmations)
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Deliver marketing newsletters, updates on new releases, and promotional offers (with opt-out options)
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Respond to support inquiries, surveys, or feedback requests.
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Subscription Billing & Payments:
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Process subscription fees, one-time purchases, and refunds
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Maintain accurate billing records, invoices, and payment receipts.
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Content Personalization & Recommendations:
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Suggest films, series, or educational programs based on your viewing history and stated interests
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Enable you to save favorite videos, create playlists, or bookmark content for later.
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Compliance & Safety:
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Verify age and parental consent when required (especially for children under 13)
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Monitor for unauthorized or fraudulent activity and investigate violations of our Terms & Conditions
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Ensure content complies with Sharīʿah guidelines and community standards.
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3. Legal Bases for Processing (If Applicable)
If you are located in the European Economic Area (EEA) or the United Kingdom, our legal grounds for processing your personal data include:
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Contractual Necessity: To fulfill our agreement with you (e.g., provide access to your subscription, process payments).
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Legitimate Interests: To improve our Services, prevent fraud, and maintain a secure environment (provided these interests do not override your fundamental rights).
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Consent: When you explicitly agree to receive marketing communications or allow the use of cookies for non-essential purposes.
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Legal Obligations: To comply with applicable laws, respond to lawful requests from public authorities, or protect our legal rights.
4. How We Share Your Information
We do not sell, rent, or trade your personal data to third parties for their independent marketing purposes. We may share your information as follows:
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Service Providers & Subprocessors:
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Payment Processors: Entities like Stripe or PayPal process credit/debit card transactions; we only receive limited billing data needed for record-keeping.
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Cloud Hosting & Infrastructure: Providers such as AWS, Google Cloud, or DigitalOcean store and manage our servers, databases, and backups.
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Analytics & Marketing Tools: Platforms (e.g., Google Analytics, Mailchimp) that help us analyze usage, send newsletters, or run targeted campaigns.
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Business Partners & Distributors:
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Streaming Platforms & OTT Services: If you opt to grant streaming partners a license to host selected UMNI content, we may share limited metadata (title, description, thumbnail) and distribution rights details.
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Educational Institutions: In cases where schools or community centers license our content for classroom or group screenings, we provide licensed video files and usage metrics (view counts, license duration, region) without disclosing individual student identities.
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Legal & Safety Requirements:
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Law Enforcement & Regulators: To comply with subpoenas, court orders, or legal processes; to investigate suspected violations of law, Terms & Conditions, or potential security breaches.
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Protection of Rights: To defend UMNI’s legal rights, property, or safety, and that of our users or the public.
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Business Transfers:
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If UMNI is involved in a merger, acquisition, financing due diligence, or sale of assets, your personal information may be disclosed or transferred as part of that transaction. We will notify you via email and/or prominent notice on the Site of any change in ownership or use of your personal data.
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5. Third-Party Links & Embedded Content
Our Site may contain links to external websites or embed content (e.g., YouTube videos, social media feeds). This Privacy Policy does not apply to third-party sites or services. We encourage you to read and understand their privacy policies before providing them with any personal information. UMNI is not responsible for the content, privacy practices, or security of third-party sites.
6. Data Security
We implement and maintain administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, loss, misuse, or alteration. These measures include:
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Encryption of sensitive data in transit (TLS/HTTPS) and at rest (AES-256 where applicable)
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Secure password hashing (e.g., bcrypt) and two-factor authentication (2FA) options for user accounts
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Regular security audits, vulnerability scans, and penetration testing by third-party experts
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Access controls: only authorized personnel may access personal data on a need-to-know basis.
However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security of your information. If you suspect your account has been compromised, please contact us immediately at support@umni.global.
7. Cookies & Tracking Technologies
7.1 What Are Cookies?
Cookies are small text files stored on your device by web browsers. They help us remember your preferences, analyze Site usage, and show relevant content.
7.2 Types of Cookies We Use
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Strictly Necessary Cookies: Required for basic Site functionality (e.g., user login sessions, shopping cart data). These cookies cannot be disabled without affecting Site performance.
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Performance & Analytics Cookies: Collect information about how you interact with the Site (e.g., page visits, time spent on pages). We use tools like Google Analytics to compile aggregate usage reports.
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Functionality Cookies: Remember your preferences (e.g., language selection, video playback settings) so you don’t have to re-enter them on each visit.
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Advertising & Targeting Cookies: Used to deliver personalized ads, measure campaign performance, and limit how often you see an ad. We partner with advertising networks but do not share personally identifiable information with them without your consent.
7.3 Your Cookie Choices
You can manage or disable cookies in your browser settings (e.g., Chrome, Firefox, Safari, Edge). Disabling certain cookies may prevent some parts of the Site from working properly. For detailed instructions on managing cookies, visit www.allaboutcookies.org.
8. Children’s Privacy & Parental Consent
UMNI’s Site and Services may appeal to children as young as age 3, but we do not knowingly collect personally identifiable information from children under the age of 13 without parental consent.
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Parental Consent for Account Creation: If you are under 13, you must obtain the consent of a parent or legal guardian to create an account. We will verify parental permission (e.g., via email confirmation).
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Educational Programs & Content: When parents or guardians register children for age-restricted content or interactive features (e.g., quizzes, community forums), we collect minimal information (nickname, age range, parent’s email) solely for the educational purpose and do not sell or share that data with third parties.
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COPPA Compliance: In the event we discover that a child under 13 has provided personal information without parental consent, we will delete that information as soon as possible and terminate the account. Parents can request deletion of their child’s data at any time by contacting support@umni.global.
9. Your Privacy Rights & Choices
Depending on your location, you may have certain rights regarding your personal data:
9.1 Access & Correction
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Right to Access: You can request a copy of the personal information we hold about you.
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Right to Rectification: You can ask us to correct or update inaccurate or incomplete data.
9.2 Deletion & Restriction
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Right to Delete (“Right to be Forgotten”): In certain jurisdictions (e.g., the EU, UK), you may request the deletion of your personal data, subject to legal obligations or legitimate business interests (e.g., record-keeping for tax purposes).
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Right to Restrict Processing: You may ask us to temporarily stop or limit how we use your data.
9.3 Data Portability
Where applicable, you can request a machine-readable copy of your personal information for transfer to another service provider.
9.4 Object to Processing & Profiling
If we rely on “legitimate interests” to process your data, you can object at any time. You may also opt out of any profiling or targeted advertising.
9.5 Opt-Out of Marketing Communications
You can unsubscribe from promotional emails or newsletters by clicking the “unsubscribe” link at the bottom of each message or by emailing support@umni.global.
9.6 Residency-Based Rights
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California Residents (CCPA/CPRA): You may request:
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The categories of personal information we collect, use, or share
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Deletion of your personal information (subject to exceptions)
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To opt out of any sale of personal information (UMNI does not sell personal information as defined by CCPA).
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European Residents (GDPR): You may exercise your rights under GDPR by contacting us at privacy@umni.global. We will respond within 30 days.
To exercise any of these rights, please send a request to privacy@umni.global with “Privacy Rights Request” in the subject line. We may ask you to verify your identity before processing the request.
10. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as permitted by law. Specific retention periods include:
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Account Information: Kept for as long as your account remains active or as needed to provide Services.
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Billing Records: Retained for at least seven (7) years for tax, audit, and legal compliance.
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Analytics & Usage Data: Aggregated or anonymized data may be kept indefinitely for statistical purposes; non-aggregated usage data is retained for up to two (2) years unless needed longer for security or legal reasons.
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Marketing Preferences: Retained until you unsubscribe, withdraw consent, or we no longer require it for marketing communications.
After these retention periods expire, we securely delete, anonymize, or aggregate your personal data so it can no longer be associated with you.
11. International Data Transfers
UMNI.global is hosted and operated primarily in the United States. If you are accessing our Site from outside the U.S., please be aware that your personal information will be transferred to, processed, and stored in the U.S., where data protection laws may differ from those in your country. By using the Site, you consent to this transfer.
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Adequacy & Safeguards: For European users, we rely on standard contractual clauses approved by the European Commission when transferring personal data from the EEA to the U.S. You may obtain a copy of these clauses by contacting privacy@umni.global.
12. Security Measures
We employ industry-standard security measures to protect your personal information, including:
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Encryption-in-Transit: All data transmitted between your device and our servers is encrypted using TLS (HTTPS).
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Encryption-at-Rest: Sensitive data (e.g., passwords) is encrypted when stored on our servers.
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Access Controls & Monitoring: Only authorized personnel have access to personal data, and we maintain logging and intrusion detection systems to identify unauthorized activity.
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Regular Audits & Updates: We perform routine security assessments, patch management, and vulnerability scanning.
Nevertheless, no security protocol is invulnerable. If you suspect your account has been compromised, please reset your password and notify us immediately at support@umni.global.
13. Children’s Privacy Revisited
Given that our educational content may appeal to children under 13, we have implemented the following safeguards:
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Parental Verification: We require verifiable parental consent before collecting any personal information from users under 13.
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Minimal Data Collection: For users under 13, we only collect the minimum information necessary to provide the Services (e.g., a username or avatar).
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No Targeted Advertising: We do not serve behavioral or interest-based ads to children.
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COPPA & Local Laws: We comply with the U.S. Children’s Online Privacy Protection Act (COPPA) and any other applicable local regulations governing the privacy of minors.
Parents can review, correct, or request deletion of their child’s personal information by contacting us at support@umni.global.
14. Links to Other Websites
Our Site may contain links to third-party websites, applications, or services that are not operated or controlled by UMNI. This Privacy Policy does not apply to those third parties; they may collect, use, and disclose your information in ways different from ours. We encourage you to review the privacy policies of any external sites you visit. We are not responsible for third-party privacy practices or content.
15. Changes to This Privacy Policy
We reserve the right to modify or update this Privacy Policy at any time. When we do, we will:
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Update the “Last Updated” date at the top of this document.
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Post the revised Privacy Policy on the Site, along with a notice that the policy has changed.
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If changes are material (e.g., new categories of data collected or new data-sharing practices), we will obtain your consent where required by law (for example, via a banner or pop-up notice).
Your continued use of the Site and Services after those changes become effective constitutes your acceptance of the revised Privacy Policy. If you do not agree to the changes, you must stop using the Site.
16. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
UMNI Global
Email (General Inquiries): support@umni.global
Email (Privacy/Data Requests): privacy@umni.global
UMNI Global, Legal & Privacy Department
We aim to respond to all privacy-related inquiries within 30 days. If you are a resident of a jurisdiction with a data protection authority (e.g., an EEA/UK supervisory authority or a U.S. state attorney general), you also have the right to lodge a complaint with that authority.
By using UMNI.global, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.